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Dan Baker on how to treat people in the trucking industry (Podcast)

Dan Baker is a member of The DE-RISKING Network and was a speaker at the 2019 DE-RISKATHON.
 
Dan Baker has spent his career working with trucking companies, drivers, and driver managers to help humanize the industry. 
 
 
What differentiates companies that drivers love and those they don't? 
People don't remember what you say or what you do. They remember how you make them feel. Does it feel good to go to work in the morning? Do they like who they are working with?
 
Some companies elicit great feelings because of the way they treat drivers, customers and employees. These companies focus on having a personal connection with everyone. This is the only way I know to do it. And it makes a big difference.
 
People respond based on how they perceive that you perceive them. Every interaction counts.
 
How are different generations impacting the trucking industry?
For the first time in the history of the world, we have 5 generations of people working and driving trucks at the same time.This has never happened before, and it's increasing the tension in the workplace.
Topics: Transportation Leadership / Strategy

10 Ways to Celebrate Truck Driver Appreciation Week

National Truck Driver Appreciation Week runs from September 8-14, 2019.

Truck drivers are amongst the hardest working people committing their lives to tackling one of the toughest jobs in America. So, with Driver Appreciation Week fast approaching, you may be looking for ways to honor your valued road warriors. In reality, there aren't enough ways to thank your drivers for all they do, but here is a list of 10 ways to celebrate this important week. 

Topics: Transportation

An Update on The Truck Driver Shortage

The “Trucking Generation” is still on the verge of retirement.

In 1994, 60% of the truck drivers were between the ages of 25 and 44. In 2018, 55% of drivers are over the age of 45. This group of truck drivers, known as the “trucking generation,” is aging and on the verge of retirement.

Breakdown of Truck Drivers By Age

Driver turnover is actually down (to 78% from a peak of 98% at the beginning of 2018)!

The driver turnover rate peaked at 98% in the first half of 2018 before decreasing to the current rate of 78%. Companies are paying their drivers more which is working to keep drivers in place. At the same time, the freight market is softening which, according to Bob Costello, chief economist for ATA, leads to lower driver turnover.

 
Topics: Transportation Leadership / Strategy

OSHA Electronic Submission Guide (2019)

A new regulation was passed in 2017 that pertains to your OSHA recordkeeping information. This regulation requires you to visit the OSHA Injury Tracking Application (ITA) via their website and submit your information digitally for each establishment.  Here are few FAQs that may help you on this process.

Topics: Construction Safety / Compliance

Dan Baker Says Trucking Is About People, Not Data

Dan Baker is a member of The DE-RISKING Network and speaker at the 2019 DE-RISKATHON.
 
Dan Baker has spent a career working with trucking companies, drivers, and driver managers to help humanize the industry. Here is a summary of a recent conversation we had with Dan in anticipation of his talk at The DE-RISKATHON in Milwaukee.
 
 
What differentiates companies that drivers love and those they don't? 
People don't remember what you say or what you do. They remember how you make them feel. Does it feel good to go to work in the morning? Do they like who they are working with?
 
Some companies elicit great feelings because of the way they treat drivers, customers and employees. These companies focus on having a personal connection with everyone. This is the only way I know to do it. And it makes a big difference.
 
People respond based on how they perceive that you perceive them. Every interaction counts.
 
How are generations impacting the trucking industry?
For the first time in the history of the world, we have 5 generations of people working and driving trucks at the same time.
Topics: Transportation Leadership / Strategy

Introducing: The DE-RISKING Network

Everything about running a transportation company is a little more complicated now – from hiring great drivers, to improving safety performance, to preparing the next generation of leaders. 

In our work with hundreds of different transportation companies, what we've found is that this increased complexity has led to two key things happening: 

1) there are more hidden risks in your business than ever before, and 

2) the companies that address these hidden risks are outperforming everyone else. 

 

THE OPPORTUNITY:

If there's one thing we know about our clients, it's that if there’s any way to improve their business, they want in. So, for the past 6 months, we’ve been working on a way for high-performing transportation companies to come together and face these challenges head on.

It’s called The DE-RISKING Network. And here’s what it’s all about: 

1. Bumping elbows with other high-performers. It's amazing what happens when you get a group of high-performers in the same room to tackle really difficult challenges.

2. Focusing on what actually makes an impact. We believe that focusing on Leadership, Culture, and Operations has the greatest potential to increase the value of your company, so that’s where we’ll spend our time.

3. Hearing from the country’s best experts. We’re bringing in the country’s leading experts to deliver content both digitally and in-person at events like the annual DE-RISKATHON member retreat (i.e. US Navy SEALS).

4. Preparing the next generation of leaders. The future performance of your company rests in the hands of the next generation of leaders. This program will be a way for current and future leaders to share a common learning experience and refine their skills.

If you’re interested, you can learn more about The DE-RISKING Network here.

Now through May 1st, you can join for a reduced membership fee, which includes the annual DE-RISKATHON member retreat on June 11th and 12th in Milwaukee.

Topics: Transportation Leadership / Strategy

OSHA 300a ITA Submission Deadline

Hopefully this isn’t new news to you but the deadline to submit your information off of your OSHA 300a to OSHA directly is coming up! This deadline is separate from posting your 300a in a conspicuous location at your facility. This regulation requires you to visit the OSHA Injury Tracking Application (ITA) via their website and submit your information digitally for each establishment.  Here are few FAQs that may help you on this process.

Who has to submit their information?

Pretty much everyone if you have greater than 20 employees! If you are in the construction or general industry business, then you’re more than likely on the list. For a complete list of industries that are required to submit, visit this link: https://www.osha.gov/recordkeeping/NAICScodesforelectronicsubmission.pdf

Topics: Construction Safety / Compliance

What do you do and why does it matter?

It’s a pretty simple set of questions. As professionals (and organizations), it seems like we ought to have thought about this before.

The first question (what do you do?) can be answered in a very straightforward way (a trucking company, a roofing company, a risk advisor).

The second question (why does it matter?) is where it gets a little trickier. Why do you matter to: 1) your clients, 2) your employees, 3) your community?  

Topics: Leadership / Strategy

Clarifying OSHA's Anti-Retaliation Rule

On October 11, 2018 OSHA issued a Standard Interpretation to clarify its position on the new recordkeeping rule’s anti-retaliation provisions that were put into place in 2016.  Essentially, they completely reversed their position on previous limitations with safety incentive programs and post-incident drug testing. 

According to the memo, OSHA believes that safety incentive programs and post-incident drug testing are generally not put into place to penalize employees for reporting injuries.  Rather, they are implemented to promote the safety and health in the workplace.  

How does the new interpretation impact you?  

The original regulation required employers to remove all-inclusive testing rules for post-incident drug testing.  

Topics: Safety / Compliance

How President Trump Plans to Lower Prescription Drug Prices

HHS recently released “100 Days of Action on the President’s American Patients First Blueprint.”

Some of the information looks great, such as 60% fewer brand-drug price increases than the same period in 2017 and a record breaking 126 generics approved in July.  Additionally, 4 drug companies canceled planned price increases and 13 committed to price freezes for the rest of 2018.

Topics: HR / Employee Benefits