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Dan Baker Says Trucking Is About People, Not Data

Dan Baker is a member of The DE-RISKING Network and speaker at the 2019 DE-RISKATHON.
 
Dan Baker has spent a career working with trucking companies, drivers, and driver managers to help humanize the industry. Here is a summary of a recent conversation we had with Dan in anticipation of his talk at The DE-RISKATHON in Milwaukee.
 
 
What differentiates companies that drivers love and those they don't? 
People don't remember what you say or what you do. They remember how you make them feel. Does it feel good to go to work in the morning? Do they like who they are working with?
 
Some companies elicit great feelings because of the way they treat drivers, customers and employees. These companies focus on having a personal connection with everyone. This is the only way I know to do it. And it makes a big difference.
 
People respond based on how they perceive that you perceive them. Every interaction counts.
 
How are generations impacting the trucking industry?
For the first time in the history of the world, we have 5 generations of people working and driving trucks at the same time.
Topics: Transportation Leadership / Strategy

Introducing: The DE-RISKING Network

Everything about running a transportation company is a little more complicated now – from hiring great drivers, to improving safety performance, to preparing the next generation of leaders. 

In our work with hundreds of different transportation companies, what we've found is that this increased complexity has led to two key things happening: 

1) there are more hidden risks in your business than ever before, and 

2) the companies that address these hidden risks are outperforming everyone else. 

 

THE OPPORTUNITY:

If there's one thing we know about our clients, it's that if there’s any way to improve their business, they want in. So, for the past 6 months, we’ve been working on a way for high-performing transportation companies to come together and face these challenges head on.

It’s called The DE-RISKING Network. And here’s what it’s all about: 

1. Bumping elbows with other high-performers. It's amazing what happens when you get a group of high-performers in the same room to tackle really difficult challenges.

2. Focusing on what actually makes an impact. We believe that focusing on Leadership, Culture, and Operations has the greatest potential to increase the value of your company, so that’s where we’ll spend our time.

3. Hearing from the country’s best experts. We’re bringing in the country’s leading experts to deliver content both digitally and in-person at events like the annual DE-RISKATHON member retreat (i.e. US Navy SEALS).

4. Preparing the next generation of leaders. The future performance of your company rests in the hands of the next generation of leaders. This program will be a way for current and future leaders to share a common learning experience and refine their skills.

If you’re interested, you can learn more about The DE-RISKING Network here.

Now through May 1st, you can join for a reduced membership fee, which includes the annual DE-RISKATHON member retreat on June 11th and 12th in Milwaukee.

Topics: Transportation Leadership / Strategy

OSHA 300a ITA Submission Deadline

Hopefully this isn’t new news to you but the deadline to submit your information off of your OSHA 300a to OSHA directly is coming up! This deadline is separate from posting your 300a in a conspicuous location at your facility. This regulation requires you to visit the OSHA Injury Tracking Application (ITA) via their website and submit your information digitally for each establishment.  Here are few FAQs that may help you on this process.

Who has to submit their information?

Pretty much everyone if you have greater than 20 employees! If you are in the construction or general industry business, then you’re more than likely on the list. For a complete list of industries that are required to submit, visit this link: https://www.osha.gov/recordkeeping/NAICScodesforelectronicsubmission.pdf

Topics: Construction Safety / Compliance

What do you do and why does it matter?

It’s a pretty simple set of questions. As professionals (and organizations), it seems like we ought to have thought about this before.

The first question (what do you do?) can be answered in a very straightforward way (a trucking company, a roofing company, a risk advisor).

The second question (why does it matter?) is where it gets a little trickier. Why do you matter to: 1) your clients, 2) your employees, 3) your community?  

Topics: Leadership / Strategy

Clarifying OSHA's Anti-Retaliation Rule

On October 11, 2018 OSHA issued a Standard Interpretation to clarify its position on the new recordkeeping rule’s anti-retaliation provisions that were put into place in 2016.  Essentially, they completely reversed their position on previous limitations with safety incentive programs and post-incident drug testing. 

According to the memo, OSHA believes that safety incentive programs and post-incident drug testing are generally not put into place to penalize employees for reporting injuries.  Rather, they are implemented to promote the safety and health in the workplace.  

How does the new interpretation impact you?  

The original regulation required employers to remove all-inclusive testing rules for post-incident drug testing.  

Topics: Safety / Compliance

How President Trump Plans to Lower Prescription Drug Prices

HHS recently released “100 Days of Action on the President’s American Patients First Blueprint.”

Some of the information looks great, such as 60% fewer brand-drug price increases than the same period in 2017 and a record breaking 126 generics approved in July.  Additionally, 4 drug companies canceled planned price increases and 13 committed to price freezes for the rest of 2018.

Topics: HR / Employee Benefits

How to Celebrate Truck Driver Appreciation Week

Truck drivers are amongst the hardest working people committing their lives to tackling one of the toughest jobs in America. So, with Driver Appreciation Week fast approaching, you may be looking for ways to honor your valued road warriors. In reality, there aren't enough ways to thank your drivers for all they do, but here is a list of 10 ways to celebrate this important week. 

Topics: Transportation

A Summer as a Data Analytics Intern

If you were nervous for your first day, you are not alone. I walked into HNI on my first day a nervous wreck. I had no experience in the insurance field, I had never worked in an office before, and I was coming to the realization that I had parked outside of the daycare center next door instead of the designated HNI parking lot. All these thoughts resulted in some shallow breathing and sweaty palms.

But looking back, I see how silly these feelings were. The awesome HR team will fill your first few days with meetings and activities so that you can ease your way into your position and get to know your fellow employees. Everyone is willing to answer your dumb intern questions. I promise you that after a few Potbelly runs with the team, you will feel right at home.

The State of Self-Driving Trucks

Self-driving vehicles may feel like something that will only be available in the distant future, but autonomous technology is already having an impact on the transportation industry. Many motor carriers are promoting new equipment to attract tech-savvy drivers, and advanced safety sensors are helping decrease accidents on the road.

Over 30 automakers and technology companies are working to make trucks fully autonomous, and many states have already passed self-driving legislation that allows for testing on public roads. But, even though this technology offers motor carriers a way to increase efficiency and improve safety, there are a number of topics your business needs to consider before adopting self-driving trucks.

Topics: Transportation

3 Startling Facts About Health Care Costs

FACT #1

HEALTH CARE COSTS ARE RISING 4X FASTER THAN WAGES

Over the last 18 years, the cost of family premiums and worker contributions have risen by a total of 270% and 224%, respectively. That compares to worker earnings growth of 64% and inflation of 47%.  The result: every year health care is consumes a larger percentage of Americans' paychecks. 

 

Topics: Leadership / Strategy HR / Employee Benefits