CHRIS TANKE
Transportation Practice Leader

SHERI WEAVER
Quality Supervisor, HNI

We need to think about quality management as a journey.  By following these 4 guidelines, you can begin implementing an effective quality management process.

APRIL WEATHERSTON
Director of Insurance Services at HNI

Whether you're looking at the insurance, benefits, or business advisory side of our business, a lot of what we do is change management.  This is true across all of the industries we serve.  

To address the biggest problems facing business owners [that are often some of the biggest drivers of their insurance costs], someone in the company always has to start acting differently.

JODI MATHY
HNI Senior Claims Specialist

Imagine this scenario: You have an employee who's been injured on the job. Chiropractic care is a treatment option. You can't choose the chiropractor for them, but you hope that your employee finds a chiropractor who's committed to improving your worker's wellness and will help your worker move on if treatment isn't progressing.

CHAD TISONIK
President of HNI Wisconsin

We all want it from those we work with, but each generation defines respect differently. 

Most people in the workplace operate with the thought process of giving respect as they want to receive it.  Sort of the “do onto others as you would have done onto you” approach.

Well, that’s your first mistake. One generation expects respect based on their title and position and another generation wants to have respect shown to them based on their ideas and performance. 

Do you see the conflicting views? Many managers may not see it but they FEEL it daily.