Pleune Service Company is a full-service mechanical contractor. Back in 2008, the company set out on a mission to improve its safety. But in spite of compelling factual evidence and pleas from the executive team, Pleune wasn't able to make any measurable progress.
In 2012, Pleune partnered with HNI to focus on the difficult task of shifting the culture.
The result was an 80% reduction in Recordable Injuries that has been sustained for 5 consecutive years.
SHIFTING THE CULTURE
From 2008 to 2012, Pleune tried multiple different approaches - from showcasing benchmark data to hiring consultants - but nothing moved the needle. In 2012, Ken Misiewicz realized that what they needed was a complete cultural shift.
"What we found is that nobody believes the safety problem is them - they think it's the other guy."
When Pleune partnered with HNI, the first big moment was an all-company meeting. Ken shut down the company for an entire morning to deliver the message that safety was non-negotiable.
At first there was resistance and even defiance, but as soon as everyone starting seeing the results of their efforts, everyone got on board.
"HNI told us that we weren't serious enough for them to work with us - and that's exactly what we needed to hear."
Ken Misiewicz, President