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Dan Baker on how to treat people in the trucking industry (Podcast)

Dan Baker is a member of The DE-RISKING Network and was a speaker at the 2019 DE-RISKATHON.
 
Dan Baker has spent his career working with trucking companies, drivers, and driver managers to help humanize the industry. 
 
 
What differentiates companies that drivers love and those they don't? 
People don't remember what you say or what you do. They remember how you make them feel. Does it feel good to go to work in the morning? Do they like who they are working with?
 
Some companies elicit great feelings because of the way they treat drivers, customers and employees. These companies focus on having a personal connection with everyone. This is the only way I know to do it. And it makes a big difference.
 
People respond based on how they perceive that you perceive them. Every interaction counts.
 
How are different generations impacting the trucking industry?
For the first time in the history of the world, we have 5 generations of people working and driving trucks at the same time.This has never happened before, and it's increasing the tension in the workplace.
Topics: Transportation Leadership / Strategy

10 Ways to Celebrate Truck Driver Appreciation Week

National Truck Driver Appreciation Week runs from September 8-14, 2019.

Truck drivers are amongst the hardest working people committing their lives to tackling one of the toughest jobs in America. So, with Driver Appreciation Week fast approaching, you may be looking for ways to honor your valued road warriors. In reality, there aren't enough ways to thank your drivers for all they do, but here is a list of 10 ways to celebrate this important week. 

Topics: Transportation

An Update on The Truck Driver Shortage

The “Trucking Generation” is still on the verge of retirement.

In 1994, 60% of the truck drivers were between the ages of 25 and 44. In 2018, 55% of drivers are over the age of 45. This group of truck drivers, known as the “trucking generation,” is aging and on the verge of retirement.

Breakdown of Truck Drivers By Age

Driver turnover is actually down (to 78% from a peak of 98% at the beginning of 2018)!

The driver turnover rate peaked at 98% in the first half of 2018 before decreasing to the current rate of 78%. Companies are paying their drivers more which is working to keep drivers in place. At the same time, the freight market is softening which, according to Bob Costello, chief economist for ATA, leads to lower driver turnover.

 
Topics: Transportation Leadership / Strategy

Dan Baker Says Trucking Is About People, Not Data

Dan Baker is a member of The DE-RISKING Network and speaker at the 2019 DE-RISKATHON.
 
Dan Baker has spent a career working with trucking companies, drivers, and driver managers to help humanize the industry. Here is a summary of a recent conversation we had with Dan in anticipation of his talk at The DE-RISKATHON in Milwaukee.
 
 
What differentiates companies that drivers love and those they don't? 
People don't remember what you say or what you do. They remember how you make them feel. Does it feel good to go to work in the morning? Do they like who they are working with?
 
Some companies elicit great feelings because of the way they treat drivers, customers and employees. These companies focus on having a personal connection with everyone. This is the only way I know to do it. And it makes a big difference.
 
People respond based on how they perceive that you perceive them. Every interaction counts.
 
How are generations impacting the trucking industry?
For the first time in the history of the world, we have 5 generations of people working and driving trucks at the same time.
Topics: Transportation Leadership / Strategy

Introducing: The DE-RISKING Network

Everything about running a transportation company is a little more complicated now – from hiring great drivers, to improving safety performance, to preparing the next generation of leaders. 

In our work with hundreds of different transportation companies, what we've found is that this increased complexity has led to two key things happening: 

1) there are more hidden risks in your business than ever before, and 

2) the companies that address these hidden risks are outperforming everyone else. 

 

THE OPPORTUNITY:

If there's one thing we know about our clients, it's that if there’s any way to improve their business, they want in. So, for the past 6 months, we’ve been working on a way for high-performing transportation companies to come together and face these challenges head on.

It’s called The DE-RISKING Network. And here’s what it’s all about: 

1. Bumping elbows with other high-performers. It's amazing what happens when you get a group of high-performers in the same room to tackle really difficult challenges.

2. Focusing on what actually makes an impact. We believe that focusing on Leadership, Culture, and Operations has the greatest potential to increase the value of your company, so that’s where we’ll spend our time.

3. Hearing from the country’s best experts. We’re bringing in the country’s leading experts to deliver content both digitally and in-person at events like the annual DE-RISKATHON member retreat (i.e. US Navy SEALS).

4. Preparing the next generation of leaders. The future performance of your company rests in the hands of the next generation of leaders. This program will be a way for current and future leaders to share a common learning experience and refine their skills.

If you’re interested, you can learn more about The DE-RISKING Network here.

Now through May 1st, you can join for a reduced membership fee, which includes the annual DE-RISKATHON member retreat on June 11th and 12th in Milwaukee.

Topics: Transportation Leadership / Strategy

How to Celebrate Truck Driver Appreciation Week

Truck drivers are amongst the hardest working people committing their lives to tackling one of the toughest jobs in America. So, with Driver Appreciation Week fast approaching, you may be looking for ways to honor your valued road warriors. In reality, there aren't enough ways to thank your drivers for all they do, but here is a list of 10 ways to celebrate this important week. 

Topics: Transportation

The State of Self-Driving Trucks

Self-driving vehicles may feel like something that will only be available in the distant future, but autonomous technology is already having an impact on the transportation industry. Many motor carriers are promoting new equipment to attract tech-savvy drivers, and advanced safety sensors are helping decrease accidents on the road.

Over 30 automakers and technology companies are working to make trucks fully autonomous, and many states have already passed self-driving legislation that allows for testing on public roads. But, even though this technology offers motor carriers a way to increase efficiency and improve safety, there are a number of topics your business needs to consider before adopting self-driving trucks.

Topics: Transportation

Roadcheck 2018 Is Coming, And It's All About Hours of Service

The Commercial Vehicle Safety Alliance’s (CVSA) annual International Roadcheck will run June 5-7, 2018.

During the International Roadcheck, inspectors will conduct the North American Standard Level I Inspection, a 37-step procedure that includes an examination of both driver operating requirements and vehicle mechanical fitness. This year’s blitz will place a special emphasis on hours-of-service compliance.

Over the 72-hour blitz period, commercial motor vehicle inspectors in jurisdictions throughout North America will inspect commercial motor vehicles and drivers. Drivers are required to provide their driver’s license, hours-of-service documentation, motor carrier registration and shipping documentation. As mentioned above, this year’s roadcheck will focus heavily on hours-of-service compliance.

Topics: Transportation

2018: A Challenging Year For Trucking

2018 will prove to be one of the most challenging years for the trucking industry. Although the challenges faced are not new, the convergence of so many challenges at the same time is unprecedented. Among the top issues facing the trucking industry are:

  • Driver Shortage
  • Capacity
  • Insurance
  • Cost/Availability of Equipment
  • Regulatory issues
Topics: Transportation Leadership / Strategy

An Absurdly Comprehensive Guide to ELD Compliance

As of April 1, 2018, violations of the ELD mandate now come with a cost. There are a lot of nuances to this regulation, so we put together this very lengthy guide as a checklist to verify that your operation is compliant. 

Approved Devices

Is the ELD listed on the Federal Motor Carrier Safety Administration's registered ELDs list?

The full list is accessible through the Agency's Web site, www.fmcsa.dot.gov/devices.

Topics: Transportation Safety / Compliance