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Dan Baker Says Trucking Is About People, Not Data

Dan Baker is a member of The DE-RISKING Network and speaker at the 2019 DE-RISKATHON.
 
Dan Baker has spent a career working with trucking companies, drivers, and driver managers to help humanize the industry. Here is a summary of a recent conversation we had with Dan in anticipation of his talk at The DE-RISKATHON in Milwaukee.
 
 
What differentiates companies that drivers love and those they don't? 
People don't remember what you say or what you do. They remember how you make them feel. Does it feel good to go to work in the morning? Do they like who they are working with?
 
Some companies elicit great feelings because of the way they treat drivers, customers and employees. These companies focus on having a personal connection with everyone. This is the only way I know to do it. And it makes a big difference.
 
People respond based on how they perceive that you perceive them. Every interaction counts.
 
How are generations impacting the trucking industry?
For the first time in the history of the world, we have 5 generations of people working and driving trucks at the same time.
Topics: Transportation Leadership / Strategy

Introducing: The DE-RISKING Network

Everything about running a transportation company is a little more complicated now – from hiring great drivers, to improving safety performance, to preparing the next generation of leaders. 

In our work with hundreds of different transportation companies, what we've found is that this increased complexity has led to two key things happening: 

1) there are more hidden risks in your business than ever before, and 

2) the companies that address these hidden risks are outperforming everyone else. 

 

THE OPPORTUNITY:

If there's one thing we know about our clients, it's that if there’s any way to improve their business, they want in. So, for the past 6 months, we’ve been working on a way for high-performing transportation companies to come together and face these challenges head on.

It’s called The DE-RISKING Network. And here’s what it’s all about: 

1. Bumping elbows with other high-performers. It's amazing what happens when you get a group of high-performers in the same room to tackle really difficult challenges.

2. Focusing on what actually makes an impact. We believe that focusing on Leadership, Culture, and Operations has the greatest potential to increase the value of your company, so that’s where we’ll spend our time.

3. Hearing from the country’s best experts. We’re bringing in the country’s leading experts to deliver content both digitally and in-person at events like the annual DE-RISKATHON member retreat (i.e. US Navy SEALS).

4. Preparing the next generation of leaders. The future performance of your company rests in the hands of the next generation of leaders. This program will be a way for current and future leaders to share a common learning experience and refine their skills.

If you’re interested, you can learn more about The DE-RISKING Network here.

Now through May 1st, you can join for a reduced membership fee, which includes the annual DE-RISKATHON member retreat on June 11th and 12th in Milwaukee.

Topics: Transportation Leadership / Strategy

How to Celebrate Truck Driver Appreciation Week

Truck drivers are amongst the hardest working people committing their lives to tackling one of the toughest jobs in America. So, with Driver Appreciation Week fast approaching, you may be looking for ways to honor your valued road warriors. In reality, there aren't enough ways to thank your drivers for all they do, but here is a list of 10 ways to celebrate this important week. 

Topics: Transportation

The State of Self-Driving Trucks

Self-driving vehicles may feel like something that will only be available in the distant future, but autonomous technology is already having an impact on the transportation industry. Many motor carriers are promoting new equipment to attract tech-savvy drivers, and advanced safety sensors are helping decrease accidents on the road.

Over 30 automakers and technology companies are working to make trucks fully autonomous, and many states have already passed self-driving legislation that allows for testing on public roads. But, even though this technology offers motor carriers a way to increase efficiency and improve safety, there are a number of topics your business needs to consider before adopting self-driving trucks.

Topics: Transportation

Roadcheck 2018 Is Coming, And It's All About Hours of Service

The Commercial Vehicle Safety Alliance’s (CVSA) annual International Roadcheck will run June 5-7, 2018.

During the International Roadcheck, inspectors will conduct the North American Standard Level I Inspection, a 37-step procedure that includes an examination of both driver operating requirements and vehicle mechanical fitness. This year’s blitz will place a special emphasis on hours-of-service compliance.

Over the 72-hour blitz period, commercial motor vehicle inspectors in jurisdictions throughout North America will inspect commercial motor vehicles and drivers. Drivers are required to provide their driver’s license, hours-of-service documentation, motor carrier registration and shipping documentation. As mentioned above, this year’s roadcheck will focus heavily on hours-of-service compliance.

Topics: Transportation

2018: A Challenging Year For Trucking

2018 will prove to be one of the most challenging years for the trucking industry. Although the challenges faced are not new, the convergence of so many challenges at the same time is unprecedented. Among the top issues facing the trucking industry are:

  • Driver Shortage
  • Capacity
  • Insurance
  • Cost/Availability of Equipment
  • Regulatory issues
Topics: Transportation Leadership / Strategy

An Absurdly Comprehensive Guide to ELD Compliance

As of April 1, 2018, violations of the ELD mandate now come with a cost. There are a lot of nuances to this regulation, so we put together this very lengthy guide as a checklist to verify that your operation is compliant. 

Approved Devices

Is the ELD listed on the Federal Motor Carrier Safety Administration's registered ELDs list?

The full list is accessible through the Agency's Web site, www.fmcsa.dot.gov/devices.

Topics: Transportation Safety / Compliance

Former Patrol Sergeant Shares 6 Often Overlooked Trucking Regulations (VIDEO)

Former state patrol sergeant Mark Abrahamson shares 6 trucking regulations that are often overlooked or misinterpreted by trucking companies.

Topics: Transportation

10 Most Common OSHA Violations in 2017

OSHA recently released its 10 most frequently cited violations in 2017.

  1. Fall protection: 6,072 citations—Falls from ladders and roofs still account for the majority of injuries at work, and the first step in eliminating or reducing falls is to identify all hazards and decide how to best protect employees.
  2. Hazard communication: 4,176 citations—This standard governs hazard communication to employees about chemicals that are both produced or imported into the workplace. Most violations concern the failure to develop a written hazard training program or failure to provide a Safety Data Sheet for all workplace chemicals.
Topics: Construction Transportation Safety / Compliance Manufacturing

Why Truck Insurance Costs Keep Going Up

Getting a big increase in your insurance rates is incredibly frustrating - especially if you've been performing well. And although there are ways to mitigate this effect by choosing a performance-driven financing option or investing more into your safety culture, we set out to figure out exactly what is causing this increase in truck insurance rates.

This is what we found:

TRUCKS ARE GETTING IN MORE ACCIDENTS

In spite of the newest technologies and our best efforts, trucks are getting in 59% more accidents per mile than they were in 2010. Injuries from truck accidents are up 48% per mile driven, and fatalities are up 12%. 

Topics: Transportation