Employee Education & Communication

How well do your employees understand your benefits programs? 

Are they wise consumers of health care?

Our Benefits Advisors work with you to effectively communicate your benefit plans to your employees. We also utilize a variety of educational tools to help your employees better understand how the plan works so they can be wise consumers. Our clients tell us this helps them achieve two main results:

1. Effective messages about the value of health benefits can do more to retain top-performing employees than the richness of those benefits.
2. Employees who understand the intricacies of the specific plan understand how they can better utilize the benefits and thereby save themselves and the company money in the long-term.

Survey Says… 

According to a recent study, employers that provide rich benefits, but have poor communication practices, the average turnover rate for top-performing employees is 17%, compared to 12% for employers that offer less costly benefits, but communicate them successfully. Furthermore, combining rich benefits with effective communication yields an average turnover rate of only 8% for top performers.

Health Benefit Comprehension Survey – February, 2005

Employees were asked: How well do you understand your company’s health benefits?

In the same survey, nearly 20% of respondents said they didn’t know whether or not their company offered EAP services.

Not every employee responds to the same form of communication, so we work with you to improve employee understanding of benefits through three major communication vehicles.

Presentations – We can either assist you with your employee meetings (enrollment and/or off-renewal sessions) or present them entirely on your behalf.

Documentation – We will provide you or help you create materials that provide year-round education on a variety of topics. Whether it’s our monthly Wellness Works, Payroll Stuffers, Newsletters or plan-specific information, we have the resources to help you efficiently provide information to your employees.

Electronic – Utilize our My-Wave tool as an employee internet for communicating benefits information. If you have multiple plan options, you can customize the site for each employee so they only see their specific benefit plan.