| Integrity |
- We will be ethical and fair in all business dealings
- We will always deal in an empathetic, compassionate,
and understanding way
- We will be a responsible corporate citizen
- We will strive to represent those insurance companies
and other providers that embrace highly ethical standards
|
| Relationships |
- We will continue to earn the respect of the insurance
industry, our niche industries, and the business community
- We will be members of our clients Trusted Advisor teams
|
| Customer Service |
- We will strive to understand and anticipate our customer’s
needs and meet or exceed their expectations
- We will partner with our customers to reduce their
long-term total cost of risk
|
| Continuous Learning |
- We will promote the continuing education and professional
development of all employees
- We will offer workshops and seminars to address topics
important to the transportation, manufacturing, and construction
industries
|
| Unique Abilities |
- We will respect and value each employee and their individual
contribution to the HNI team
- We will work with each employee to achieve their individual
and team goals
|
| Teamwork |
- We will utilize the strengths of our strategic partners
for the benefit of our clients
- We will leverage our employee’s individual abilities
as part of collaborative work teams
|
| Innovation |
- We will create unique experiences for our clients
- We will aggressively utilize technology to continuously
improve our systems and work processes
- We will continually challenge ourselves to eliminate
dangers, capture opportunities, and utilize strengths
internally and externally
|
